Company Policies:

We accept all forms of payment including credit card, cash, Venmo, and Zelle. All sales are final. All Clients must fill out a standard consent form required by the state of California for Reiki services. Mobile services have an additional $20 fee and require that we have had a previous session. You must live within 10 miles radius of my office or pay a $0.50 fee per additional mileage. The client is responsible for providing the space and privacy needed for services. All services are followed by a strict code of ethics and all Reiki services are in accordance with California State Law SB-577. Readings provided by Intuitive Wanderer are for entertainment purposes only and it is up to the client/s to use their best judgement on how to navigate their own life. Services with Intuitive Wanderer have no guarantee and are not responsible for any outcomes that might occur. We reserve the right to refuse service to anyone. If the practitioner feels uncomfortable for any reason the session will end immediately. If the practitioner has any suspicion that the client is under the influence of drugs or alcohol the session will end immediately. By booking an appointment the client/s are agreeing the all the terms and conditions.

 

Appointment Policies:

Services are by appointment only and require 24hrs for all cancellations and rescheduling or there is a fee. Please be respectful of other people's time and try to give notice as early as possible. If the client cancels/reschedules and does not give advance notice they will be charged a 50% fee or any vouchers will be redeemed. If the client doesn't give any notice and fails to show up for the appointment, then they will be charged 100% fee. If this happens multiple times, then the client will have to pre-pay in advance and it will be non-refundable. When a client fails to show up not only does it cost the office time and money, it also delays scheduling for other clients, but more importantly they are also breaking a commitment to themselves and "God/Source/Spirit". If the client is late for their appointment, then the session still falls within the allotted time slot. If the client is late more then 15mins then it will interfere with the length of the session and may have to be cut short. The client is still responsible for the pre-designated time. Appropriate time is needed in between sessions for the practitioner. If the practitioner is ever late, the session still lasts the designated time or the session is pro-raided. If the practitioner ever needs to reschedule an appointment, 24hrs notice will be given unless an unexpected emergency comes up. If this happens, the client's next session will be discounted. If a client is ever in need for an after hours session there will be 25% added to the total bill. Appointment reminders are sent out the day before as a courteous, but the client is still responsible for knowing their appointment.

 

Appointment Reminders:

As a courtesy, Intuitive Wanderer sends confirmation reminders via text or email for all appointments the day before. Please respond to the RSVP to confirm or cancel the appointment. It is the client's responsibility to make note of their appointment and give at least 24hrs notice if any changes are needed. If a client reschedules or cancels in less than 24hrs they are responible for any fees. As a courtesy to our business, we would greatly appreciate advance notice if any changes are needed for the appointment as soon as possible for other clients that are interested in that time slot. Appointments are not cancelled unless confirmed by both parties.

 

Office Procedures:

All clients must fill out and sign a standard consent form required by the state of California, so please try to arrive 5-10mins early. If you wish to get started on your paperwork ahead of time, click here. Feel free to conserve paper by printing on both sides or emailing it. Once in the office, I briefly walk you through on what to expect during your session and answer any questions you may have. Then you will have the opportunity to discuss any concerns, areas that you wish to target, or things you might be going through. Please note that you may utilize your time how you see fit, but the practitioner must stick to a schedule. Healing appointment end approximately 10-15mins before so the practitioner has time to go over any findings and discuss appropriate action to take.

 

Confidentiality Agreement:

At Intuitive Wanderer we hold the highest regard in standards to confidentiality for both the clients and the practitioner. Information shared during sessions are private and may not be shared outside the session by either the client or the practitioner. If a client and a practitioner happen to see each other outside the office the practitioner will not acknowledge the client first, in order to respect the client's privacy. However, the client is welcomed to acknowledge the practitioner if they so choose. Recording and pictures of any kind are not permitted without consent of both parties. All content captured within the premises of the building is for private use only. It may not be shared with others or posted on any internet or social media platform. If content is permitted by both parties, then it is for private and entertainment purposes only. If both parties agree to release any media content to the public or third parties then it must be approved, documented, and signed by everyone involved. If any content is release to the public or third parties without written consent by all involved the person/s responsible for releasing the content will be held for legal liability to the fullest extent of the law.

 

Release of Liability:

Intuitive Wanderer is a shared office building with numerous other businesses. Therefore, it is not Intuitive Wanderer's responsibility for managing the property. The client and any other person visiting the property accepts any and all risks involved with participating in services. The client agrees that Intuitive Wanderer or any affiliation with the company will not be held liable for any and all damages or injuries of any kind resulting from, including but not limited to, direct, indirect, incidental, special, negligent, consequential, or exemplary damages or injuries happening from participation in activities, being on property grounds, or use of materials provided. The client accepts all risks and releases all liability in or surrounding the premises.

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